Whether you're riding or driving, here's exactly what happens at every step.
Drop your pickup pin and enter where you're headed. You'll see an upfront fare estimate before you book — no surprises.
We find the nearest available, verified keke driver and send them your request. Usually matched within a minute.
Watch your driver approach on the map in real time, with their name, vehicle, and ETA.
When your driver arrives, you'll get a one-time PIN. Share it with your driver to confirm you're the right passenger and start the trip.
Pay securely through Wave right in the app. Your final fare is protected — it can never come in higher than what you were quoted by more than a small margin.
After the trip, confirm everything went well and rate your driver. If something wasn't right, you can flag it and our team will review before anything is finalized.
Complete KYC verification — ID, license, vehicle documents — before you can go online. See our Driver Standards for the full checklist.
Flip on availability whenever you're ready to work. You're only ever sent requests near you.
Nearby ride requests come straight to your phone with pickup and destination shown. Accept the ones you want.
Head to the passenger, then confirm their OTP to start the trip — protecting you from picking up the wrong passenger.
Drive to the destination and end the ride in the app once you arrive.
Your earnings (fare minus KEKE RIDE's service commission) are sent straight to your Wave account. If a passenger ever disputes a completed trip, our team reviews it fairly before any adjustment is made — your earnings aren't touched without cause.